Terms of Service

1. Acceptance of Terms

These Terms constitute a legally binding agreement between you and MediBridge regarding your use of the Services.

Eligibility

• You must be at least 18 years old to use our Services
• Minors may access services only with parental/guardian consent
• You represent that all information you provide is accurate and complete

Modification of Terms

• We may modify these Terms at any time
• Material changes will be notified through our website or email
• Continued use after changes constitutes acceptance

2. Healthcare Services

Our Services include both online and in-person healthcare offerings:

Service Limitations

• Our online services do not replace emergency medical care
• Some conditions require in-person evaluation
• Prescriptions are issued at the professional discretion of our providers

3. User Responsibilities

As a user of our Services, you agree to:

4. Intellectual Property

All content and materials available through our Services are our property or the property of our licensors:

Ownership

• MediBridge retains all rights to website content, logos, and trademarks
• Medical records remain patient property with MediBridge maintaining copies
• Unauthorized use of any materials is prohibited

Limited License

• We grant you limited access for personal, non-commercial use
• No content may be copied, reproduced, or distributed without permission

5. Payments and Billing

Our Services may require payment for certain healthcare offerings:

Payment Terms

• Fees are due at time of service unless other arrangements exist
• We accept various payment methods including credit/debit cards and digital wallets
• Late payments may be subject to interest charges

Refund Policy

• Consultation fees are generally non-refundable
• Diagnostic test fees may be refundable if test is canceled in advance
• Refund requests will be evaluated case-by-case

6. Limitation of Liability

MediBridge's liability is limited as follows:

General Limitations

• We are not liable for indirect, incidental, or consequential damages
• Our total liability is limited to fees paid for the specific service in question
• We are not responsible for third-party services or websites

Medical Liability

• Medical professionals are individually responsible for their clinical decisions
• We maintain appropriate malpractice insurance
• Claims must be filed within statutory limitation periods

7. Termination

These Terms remain effective until terminated by either party:

By MediBridge

• We may suspend or terminate access for violation of these Terms
• We may discontinue Services with reasonable notice

By User

• You may stop using our Services at any time
• Certain provisions survive termination (e.g., privacy, intellectual property)

8. Governing Law

These Terms shall be governed by Indian law:

• Any disputes shall be subject to the exclusive jurisdiction of courts in Gurugram
• The official language for legal proceedings shall be English
• We comply with all applicable healthcare regulations in India

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