Our Privacy Commitment

At MediBridge, we treat your personal health information with the highest standards of security and confidentiality

Last Updated: March 28, 2025

MediBridge IN, located at Centrum Plaza, Sector 53, Gurugram, is dedicated to maintaining the highest standards of data protection for our patients and website visitors. This comprehensive privacy policy outlines our practices regarding the collection, use, and protection of your personal and health information.

Key Promise: We will never compromise your privacy. Your health data is treated with the same care and confidentiality as our medical services, adhering to both Indian regulations and international healthcare privacy standards.

1. Information Collection

We collect information through secure channels to provide you with exceptional healthcare services:

When We Collect Data

Types of Data Collected

Identification Data

Full name, date of birth, gender, photograph, government IDs

Contact Information

Email address, phone number, physical address, emergency contacts

Health Information

Medical history, treatment records, prescriptions, test results (with explicit consent)

Technical Data

IP address, device information, browser type, usage patterns

2. How We Use Your Information

Your data enables us to deliver personalized, high-quality healthcare services:

Primary Uses: Treatment planning, service coordination, health monitoring, appointment management, billing processes, and continuous quality improvement of our healthcare services.

Specific Applications

3. Data Protection Measures

We implement a multi-layered security approach:

Encryption

End-to-end encryption for all sensitive health data

Access Controls

Role-based access with multi-factor authentication

Physical Security

Protected data centers with biometric access

Audit Trails

Comprehensive logging of all data access

4. Your Privacy Rights

Under Indian data protection laws, you have the right to:

Important: These rights may be subject to certain limitations to protect patient safety, public health interests, or our legal obligations as a healthcare provider.

Access

Request a copy of your personal health records

Correction

Request amendments to inaccurate information

Deletion

Request erasure under certain conditions

Objection

Object to certain processing activities

Contact Our Privacy Team

For any questions about your data privacy or to exercise your rights:

Visit Us

MediBridge IN
Centrum Plaza, Sector 53
Gurugram, Haryana 122002

Email Us

privacy@medibridge.in
Care@Medibridge.com

Call Us

+91 9891020839
Mon-Fri: 9AM-6PM

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